APT Machine Tools Office: (321) 280-2482
Shortly after you place an order, you will receive an e-mail verifying your purchase. Shipping is generally same day if ordered before pickup time.
APT has several very close relationships with financial institutions which deal only in the machine tool & industrial supply industries. Please contact your Sales Engineer to get the best financial option to meet your needs. Contact us directly to learn more about our financing options.
Pay normal UPS/FED EX ground shipping to your location plus a flat rate upgrade charge. Order Total will not include S&H or tax (if applicable).
APT wants you to be completely satisfied with your purchase. We will replace or issue credit on standard stock merchandise in unused condition. Returns must be pre-authorized and must be returned within 30 days of original ship date. Call our customer service department at 321-280-2482 to arrange your return authorization number. Be sure to include the original packing slip (or a copy) or invoice in the package. Shipping must be prepaid. We will not accept C.O.D. shipments. All credits and returned products are subject to inspection and restocking fees. We reserve the right to decline the return or credit of any product deemed misused or damaged.
Should a UPS shipment arrive visibly damaged, REFUSE THE SHIPMENT & call us at 321-280-2482 to request a replacement. We will immediately initiate a claim with the carrier and a new order for the damaged merchandise. Should you receive a UPS shipment with hidden damage, call 321-280-2482 to advise our office of the damages and we will assist you with your claim and enter a new order for the damaged merchandise if necessary. Keep ALL damaged goods, container and packaging until you are advised to dispose of them. All claims must be reported within 5 business days of receipt of merchandise.
Should a truck or motor freight shipment arrive visibly damaged, customer should REFUSE THE SHIPMENT & sign the delivery receipt ‘package received damaged’, as ALL VISIBLE DAMAGE MUST BE NOTED AT TIME OF RECEIPT. Should you receive a truck or motor freight shipment with hidden damage, the carrier must be notified within 24 hours of delivery. Keep ALL damaged goods, container and packaging for the carrier’s inspection. For all shipments under a customer’s collect carrier account, the customer must file the claim directly with the carrier. Call 321-280-2482 for assistance and/or to place a replacement order if required.